Public offer agreement

1. Definitions

• Provider — the Courier Bot service that provides access to the app.
• Customer — an individual, sole proprietor or legal entity that has accepted this offer.
• App — the Courier Bot software for the Poster system that sends orders to couriers in Telegram and shows courier locations.
• Location — the Customer’s point of sale in the Poster account to which the App is connected.
• Subscription — a paid right to use the App for a Location during the selected period.

2. Subject of the agreement

The Provider gives the Customer access to the App on a subscription basis, and the Customer pays for the subscription according to the current prices. The agreement does not transfer any property rights to the App.

3. Acceptance of the offer

Installing the App into a Poster account or paying for a subscription is full and unconditional acceptance of this offer. From the moment of acceptance the agreement is considered concluded in writing and does not require signatures.

4. Price and payment

• The subscription price is set by the prices shown in the App before payment and depends on the number of Locations and the period length.
• Payment is made in Ukrainian hryvnia by Visa or Mastercard bank card, Apple Pay or Google Pay via the plata by mono payment service (monobank, JSC Universal Bank).
• With the Customer’s consent, automatic payment for the next period can be enabled. The Customer can disable it at any time in the App settings.
• The Provider may change prices. New prices do not apply to an already paid period.

5. Provision of the service

• After installing the App, the Customer gets a free 7-day trial period.
• Subscription access is activated automatically after a successful payment and lasts until the end of the paid period.
• The service is provided online; there is no physical delivery.

6. Rights and obligations

• The Provider undertakes to keep the App working during the paid period and to provide support via the contacts on this website.
• The Provider may perform maintenance and update the App, notifying the Customer in advance when possible.
• The Customer undertakes to pay for the subscription on time and to use the App in accordance with the law.
• The Customer is responsible for lawfully sharing their clients’ data with couriers and for the couriers’ consent to sharing their location.

7. Liability

• The App works together with the Poster and Telegram services. The Provider is not liable for interruptions caused by these services, communication networks or the Customer’s equipment.
• The Provider is not liable for lost profits or indirect damages of the Customer related to the use of the App.
• The parties are released from liability in case of force majeure.

8. Refunds and cancellation

Refunds and subscription cancellation follow the Refund policy page on this website.

9. Personal data

Personal data is processed in accordance with the Privacy policy published on this website.

10. Term and changes

• The agreement is valid from acceptance until the App is removed from the Poster account or the paid period ends without renewal.
• The Provider may change the terms of the offer by publishing a new version on this website. The new version applies from the moment of publication.

11. Disputes

Disputes are resolved through negotiations and, if no agreement is reached, in accordance with the laws of Ukraine.

12. Provider contacts

The Provider’s contacts are listed on the Contacts page of this website.